FREQUENTLY ASKED QUESTIONS
We’ve gathered our top laser tag questions and answered them below.
Can the laser tag equipment be used for both indoor and outdoor play?
Yes, all of our equipment is suitable for both indoor and outdoor use.
How big of an arena do I need for laser tag?
Tactical Arenas: Typically ranges from 6,500 sq ft (600 sqm) to 11,000 sq ft (1,000 sqm).
Battle Quest Arenas/FEC Arenas: Typically ranges from 2,500 sq ft (230 sqm) to 5,500 sq ft (500 sqm)
How much equipment do I need to get started?
Ideally, you should have double the number of equipment sets as the number of players you want on the field at any given time. This allows for back-to-back sessions and ensures a faster return on investment (ROI).
- Example 1: A 600 sqm tactical arena can accommodate 24+ players. The ideal starting point would be 48 sets.
- Example 2: A 250 sqm BattleQuest/Traditional FEC arena can accommodate 20+ players. The ideal starting point would be 40 sets.
- Example 3: For mobile businesses, our Business in a Box (BIB) includes 6 units. We recommend starting with two BIBs and adding an accessory, such as the headband or the wireless sensor sling.
*If your budget doesn’t allow for the ideal starting equipment count, we suggest gradually expanding your inventory to support higher throughput and increased game turnover.
Do the various equipment types integrate together effectively?
Yes, all of our equipment is compatible and can be mixed and used together seamlessly.
Do you provide technical support and training?
Yes, we have support and installation teams based in the USA, France, and the MENA region to assist our clients globally.
Can the laser tag systems be customized or branded?
What is the ordering process like and how long does shipping take?
After connecting with your dedicated account representatives, and finalizing a solution that fits your needs, a sales order is entered. Lead times and shipping dates typically vary depending on the season, anywhere from 6-10 weeks.
How can I differentiate my laser tag business from competitors?
Our team has extensive experience in starting, operating, and guiding partners in building successful laser tag businesses. We provide assistance in the following areas to give you a competitive advantage in your local market:
- Advanced Technology: We offer equipment that can be tailored and customized to fit the needs of your client base and business model.
- Tailored Game Modes: With over 50+ game modes, iCOMBAT can help you deliver a unique and engaging experience.
- Building a Unique Arena: Whether you choose a traditional laser tag setup or a tactical arena, we can help you create an unforgettable environment.
- Exceptional Customer Service: We will help you train your staff to follow best practices, ensuring your customers have a memorable experience.
- Community Engagement: Leverage iCOMBAT’s online leaderboard with over 1 million active users and built-in marketing tools to boost engagement and promote repeat business.
Do you offer financing or leasing options for your equipment?
We offer financing options for the North American market. Visit our financing page for more details.
Do you ship anywhere in the world?
Yes, we can ship anywhere US goods can be lawfully shipped. We have an official “non-ITAR” classification from the US State Department, allowing seamless shipping for all of our laser tag equipment.
Have More Questions?
Meet with one of our dedicated Account Representatives, and we’ll gladly answer any questions
you have about our equipment or starting a laser tag business!